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Symbol MC5040 Reset
There are two ways to reset a Symbol MC5040:
- Soft Reset Normal device reset with NO data loss
- Hard Reset Reset that sets the device back to factory reset

View of back of Symbol PDA device
Soft Reset
A soft reset restarts the mobile computer and saves all stored records and entries. Files that remain open during a soft reset may not be retained. DO NOT perform a soft reset if the mobile computer is suspended. Press the power button to wake the mobile computer. To perform a soft reset, press the reset button on the back of the mobile computer with the stylus.
Hard Reset
- Hold down the Power and right scan buttons (Do not release until instructed)
- Press and release the reset button located below the battery release on the back of the mobile computer. (Upon pressing the reset button you will be pressing 3 buttons at the same time [Power, Right Scan and Reset])
- Release the Power and right scan buttons.
Do not hold down any key other than the Power and right scan buttons during a reset. Performing a hard reset stores formats, preferences and other settings to the default settings. NOTE: The device is has NOT been reset if it does not ask you to calibrate the screen. If you get a good reset it will walk you through setting up the PDA including setting the date and time.
Symbol MC5590 Reset
The MC5590 does not have a hard reset option like the MC5040. For a soft reset..
- Hold down on the red power button on the front of the device (bottom left corner) for a system reset.
