Support files

Open a support ticket

Welcome!

Introduction

Help files

Basic functions
Cases, persons and items
Location setup
System customization
Chain-of-custody
PDA mobile tracking
System tools
User administration
Miscellaneous features
Troubleshooting

Technical documents

General technical info
Installation guides
Upgrade info

Additional info

News and articles

System audits/inventories

The Tracker Products inventory feature makes it easy for administrators to quickly perform partial or complete system audits whenever desired.

Prior to performing system audits, users should review and have a good understanding of bar code scanning.

Refer to the mobile PDA tracking section for information on performing audits with a PDA scanner.

Audit Setup

Quick Menu » Audit Setup

item inventories

The audit setup features is an administrative tool, which allows the system administrator to turn on and off certain system audit / inventory notifications.

  • Location This section will only be shown if you have multiple agencies enabled. From this drop down menu, select which facility you'd like to audit. Each facility has separate audit features.
  • Active / Disable Toggle this switch to turn on audit features for the selected agency.
  • Audit Period Select how often you will be performing an audit. It is recommended that you select the monthly option and go to the next step.
  • Days / Months Audit Interval If you want to perform an audit every year then you will put a 12 in this box. That would indicate that your audit interval is every 12 months. If you were to select daily in the previous field then you would have indicated that you want to perform an audit every 12 days.
  • Number / % Items to Audit For a random audit report, this area allows you to select how many items or what percentage of items will be on the random audit report.
  • Reminder How often do you want to see a message on the screen or email as to when an audit is coming due?
  • Next Scheduled Audit When is the next audit due?
  • Save When finished customizing audit features, click the save button

Random item report

Audit » Random Item Audit

item inventories

After completing the audit setup section, this report will become active. When the report is run, the system will automatically scan the database for the total items you asked for or a percentage of your total inventory. These results will then be placed on the report that will complete the random audit.

Suggestion: We recommend that you routinely perform a full inventory with the PDA device. You can then have your superior or person in charge perform a random inventory. In this scenario, the random inventory will be perfect because you completed a full inventory with the PDA and fixed any problems before the full audit.

Next step: Advanced searching