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Welcome!

Introduction

Help files

Basic functions
Cases, persons and items
Location setup
System customization
Chain-of-custody
PDA mobile tracking
System tools
User administration
Miscellaneous features
Troubleshooting

Technical documents

General technical info
Installation guides
Upgrade info

Additional info

News and articles

Sync the PDA device

1. Place the PDA device on the cradle (attached to a computer via USB cable).

Your PDA device should begin to execute a series of file transfers.

Watch for a 'Sync complete' message to appear on your PDA's screen.

2. After receiving the 'Sync complete' message, you may proceed by logging into the Tracker Products system on your computer to execute the transaction.

For security reasons, The only person who can execute imported transactions is the same user who performed the transactions with the PDA device.

PDA transfer

3. After logging into the main system click the ‘PDA Transfer’ icon.

PDA custody transfer

Click on the image to view larger

4. For check-ins, check-outs and moves, select the PDA custody changes tab.

If the checkbox to the left of your transaction is green, it will be executed when the Submit custody updates button is clicked.

If the checkbox is red, the transaction will be deleted when the Submit custody updates button is clicked.

Click on the checkbox to alternate between green and red.

Next step: Check-out items with the PDA device