Support files
Open a support ticket
Welcome!
Introduction
Help files
Basic functions
Cases, persons and items
Location setup
System customization
Chain-of-custody
PDA mobile tracking
System tools
User administration
Miscellaneous features
Troubleshooting
Technical documents
General technical info
- About Tracker Products software
- System architecture
- Security (Hosted version)
- Comparing the hosted and purchased versions
- Technical support
- RMS and data-integration
- Assisted data import
- Custom-built system forms
- System switches
- Admin reset script
- PDA reset
- Item removal
- Symbol reset
- Active X script
- Zebra TLP2844 reset
- Maximum upload adjustment
- Ajax-based drop-down menus
Installation guides
Upgrade info
Additional info
News and articles
Advanced logging
Advanced logging allows system administrators to view complete transaction history for any case/project, person or item. Every time a case/project, person or item is modified in any way, the modification is recorded in a log, along with the date, time and user performing the modification.
The information stored in this log cannot be modified in any way, by anyone, including the system administrator.
1. To view the complete history of any case/project, person, or item, click the Advanced logging icon on the Quick Menu.
Click on the image to view larger
2. Enter the case number for the log history you wish to view. The case-level history log is initially displayed.
3. To view item-level history, click the 'Additional item(s)' dropdown menu, select the item you'd like to view and click the button.
Next step: Changing custody
