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Splitting items in the system

With Tracker Products software, you can create new items in the system by splitting existing items.

For example, a law enforcement agency may need to send samples of a substance to the lab for testing. Because the sample and the original batch will be separated, the agency will need to track them both as separate items. In such cases, using the item splitting feature is the logical solution.

Split items

  1. Split item

    Click on the image to view larger

    From the items drop-down menu, select Split Item — or — While updating an item, click the Split item button at the bottom of the page.
  2. When splitting an item, you will be presented with the following questions:
    • How many items are you splitting this item into?
    • Enter the total number of items that are being created by this split.
    • Are these items linked to the original item?
    • Select the option that applies. If the split item will always move with the original item, then select yes. If there is a possibility that this split item will move independently of the original, then select no.

      Example: Some of our customers track computer media. That computer media will often be put on a large hard drive that contains multiple items. Whenever that hard drive moves, all items will also move. This is an example where sub-items are always located with the original item.

  3. Split item

    Click on the image to view larger

    After completing the split, the split items will appear as shown in this screen shot. Items 23 and 24 are split from item 22. The S:22 indicates that this is a split item from item 22.