Support files

Open a support ticket

Welcome!

Introduction

Help files

Basic functions
Cases, persons and items
Location setup
System customization
Chain-of-custody
PDA mobile tracking
System tools
User administration
Miscellaneous features

Technical documents

General technical info
Installation guides
Hardware
Software version guide

Additional info

News and articles

General information

Welcome to the Tracker Products support library

Here, you'll find documentation designed to improve your overall experience with the Tracker Products tracking software product. Installation guides, suggestions for performing common functions, software updates and information on best practices can all be found in the files listed at left. If you are unable to locate information regarding a specific subject, please feel free to contact the Tracker Products support team via email or by calling (866) 438-6565. We're always happy to help with any questions you might have.

Online support tickets

If you are experiencing issues related to the performance or functionality of your tracking system, please take a moment to open a support ticket. We will be happy to work with you to resolve the issue as quickly as possible.