Real Tracker Products customers. Real experiences.
We recently asked five of our current law enforcement customers a series of questions about their experience with Tracker Products software. Because they're the people using our software day in and day out, their opinions are highly valuable to us. The enhancements we build into our software are in large part due to the comments and opinions of those who rely on it for all their tracking needs.
The participants in this video were not compensated in any way by Tracker Products.
Special thanks to Earnest Skillern, Dan Heaton, Roy McKinney, Todd Mongeon, Travis Brown, The Canton Ohio Police Department, The Maine Drug Enforcement Agency, The Fort Wright Kentucky Police Department and Western New England College.
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A few words from our satisfied customers
We often hear from Tracker Products customers who are thrilled with the ease-of-use, superior features and friendly customer support that come with our advanced bar code tracking system. Below are just a few of the comments we've received from satisfied customers.
After we discovered that our current
system was no longer going to function after the first of the year we began to search for a new product that would be able to transition our old data and convert it into a new system. Tracker Products was the company we selected and we could not be happier. We look forward to a long working relationship, and would highly recommend Tracker Products for those law enforcement agencies in need of a property and evidence system."
—Sgt. Wade Alexander | Delmar Police Department - Delmar, Delaware
The user friendly Tracker system
has has proven to be a tremendous asset to my department. I can't imagine how we ever got along without it. The fact the ever helpful staff is constantly working on new upgrades lets you know that they are always there to help."
—Corporal Bill Plock | Columbus Police Department - Columbus, Georgia
This is the best evidence tracking software
I've seen. As a former I.T. person for the city, I was asked to look into new evidence tracking options for our department. During my extensive search, I found Tracker Products and their great software options. The ease of use and out-of-this-world customer service made my choice an easy one. The two most notable features of this software and the company itself are the option to have the software hosted by Tracker Products which allows you to access the products securely from any remote location that has internet access, and the very responsive customer service."
—Crime Scene Investigator Christopher Wolfley | Placentia Police Department - Placentia, California
Customer Support is phenomenal.
It is timely and they follow through until the issue is resolved. Their training is current and very detailed. Tailoring of the system allows one to get quick buy-in from the users. They can be counted on to make you and your organization successful in the area of evidence tracking. Thanks Tracker Products team!"
—Property and Evidence PSO Bob Schweikert | Cypress Police Department - Cypress, California
The Tracker team provided excellent
service from sales to implementation to support. With their hands on results focused approach you’re assured all your needs will be met exceeding your expectations. Excellent product that is user friendly, reliable, and fully customizable changing your old system into a system that seamlessly tracks and manages your inventory. Highly recommend this system. Thank you Tracker!"
—Darryl L. Brown | Franklin County Data Center, Columbus OH
Tracker makes it easy
to keep a reliable and dynamic record of the museum’s collection of fossils and other objects. It is simple to customize, and it can be accessed from any location with internet access. The Tracker team is very quick to respond to questions, and they provide improvements to our hosted system without us even having to ask. I love the keyword search function—I can always find an item with Tracker!"
—Stephanie McDorman | Museum Registrar/Visitor Study Specialist at the Creation Museum
The demonstration sells the product.
Without it, no one can begin to understand two key attributes of your system - user friendliness and ease of customization."
—Project Manager | US Navy
Our department, like so many others,
has limited resources. After looking at a dozen other systems, I found Tracker to be the system with the most "bang for the buck." The online demonstration totally sold me and I would really encourage anyone who is interested in the system to participate in one. Support for the product has been like nothing I have ever experienced
- changes and improvements have literally been made in minutes, often over the phone. While the system has many terrific attributes, the one thing I keep coming back to is the ease of user-implemented customization. I don't know of another vendor who offers this level of customization."
—Sergeant Mike Scofield | Northern California P.D.
The EvidenceTracker system
has become a tremendous asset for our department. This technology has streamlined the process of booking property and allowed us to become more efficient in our daily work. The ability to tailor the system to our individual needs and the quick response of Tracker Products' technical support are key advantages to this program versus others we researched. The user friendly web-based system is perfect for organizations with members who may not be completely comfortable using computers-it only takes a few minutes to learn the basics and after a few uses becomes second nature. I strongly recommend this system."
—Senior CSO Eric Quintero | Garden Grove, CA P.D.
The latest update
for Tracker Products software, in my opinion, is the most beneficial to date (we have been using the program for three years). I utilize the Advanced Search option as much as possible, and the Tracker Products support team has been very supportive in assisting me in the use of this part of the system."
—Lead Property and Evidence Specialist Diane Hudson | Davenport P.D. - Davenport, Iowa